Customer Service Speakers

Customer service has become one of the clearest ways businesses build trust, loyalty and long term value. It is no longer just about solving problems quickly. It is about creating experiences that make customers feel heard, supported and confident in choosing you again.

If you are looking to book customer service speakers who can help your audience raise standards and deliver better experiences, our customer service speakers are selected for their ability to combine strategic thinking with practical, usable ideas. They cover everything from frontline service delivery and complaint handling to customer journey design and service culture, whether you are planning a conference, training day or leadership event.

Why Book Customer Service Speakers For Your Event?

Hiring experienced customer service speakers gives your audience more than motivation. It provides clear, practical strategies for improving how your organisation serves, engages and retains customers.

Our speakers on customer service cover a wide range of topics, including customer retention, service culture, customer experience, complaint handling, digital customer service and building teams that consistently deliver. They draw on careers leading customer facing operations, building service brands and advising organisations on experience strategy.

Customer Service Keynote Speakers for Every Audience

The right customer service keynote speaker can energise frontline teams and help leaders understand the commercial value of great customer service. We work with experienced CX leaders, service strategists and brand builders who bring clarity and practical focus to every session. If your event also explores broader business performance, you may want to explore our business speakers.

Public Speakers on Customer Service

If you are looking to hire a public speaker on customer service, it is important to find someone who understands your industry and can speak directly to the challenges your teams face. Our customer service speakers regularly present at corporate conferences, team training sessions and leadership development programmes. For events focused on sales strategy, you may also be interested in our sales speakers.

Find the Right Customer Service Speaker for Your Event

We take the time to understand your audience, goals and event format before recommending the most suitable customer service speakers. Every recommendation is tailored to ensure the right fit and real impact.

Seen someone who fits, or want help narrowing it down? Tell us about your event, or give us a call, and we will recommend customer service speakers who fit your audience, sector and objectives.

Can't find the speaker you're looking for? You can search our A-Z of speakers here.

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Total results: 65
Ruth Watson
E   E: £2k-£5k   Former star of the Channel 5 TV series The Hotel Inspector, she is also a broadcaster, food writer and awards host.
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Sahar Hashemi
C   C: £10k-£15k   Sahar Hashemi, founder of Coffee Republic, is an internationally recognised thought leader on encouraging entrepreneurial behaviour in big companies.
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Sarah Willingham
C   C: £10k-£15k   Sarah Willingham is founder and CEO of Nightcap Group, the award-winning hospitality company behind The Cocktail Club, Dirty Martini, and Brighton i360. A former Dragons' Den investor and the entrepreneur who transformed Bombay Bicycle Club into the UK's largest Indian restaurant chain, she has also led international expansion for Pizza Express and Planet Hollywood.
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Simon Calver
D   D: £5k-£10k   Simon Calver is the former CEO of Mothercare and LOVE FiLM. His entrepreneurial spirit and personal success combine to establish a truly inspirational and charismatic keynote speaker.
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D   D: £5k-£10k   Simon Devonshire OBE is the UK Government's Entrepreneur in Residence and writer of the incredibly successful Tall Man Blog.
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C   C: £10k-£15k   Founder of Yo Sushi, entrepreneur Simon is a charismatic and motivational speaker and former Dragon on the hit television show Dragons Den.
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B   B: £15k- £25k   Sinclair Beecham MBE founded the world famous sandwich chain, Pret a Manger and is a powerful keynote speaker on the factors behind the success of all his business ventures.
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D   D: £5k-£10k   Former CEO of Virgin Atlantic Airways.
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D   D: £5k-£10k   One of the UK’s leading business figures, and an expert on customer service, leadership, and business strategy, Sir Stuart Hampson was chairman of the John Lewis Partnership for 14 years.
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B   B: £15k- £25k   Stuart Rose is a stalwart of business, a leading authority in retail and management. His track record in turning around struggling retailers is indisputable.
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B   B: £15k- £25k   Terry Jones, founder and former CEO of Travelocity.com, Chairman of Kayak.com and CIO of Sabre, Inc has a proven track record of leading companies whose innovations have changed an industry.
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POA   POA: Contact Us   Former CEO of Tesco, Sir Terry Leahy led the retail giant to market dominance through extensive branding knowledge. He is an experienced and charismatic keynote speaker.
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A   A: £25k and over   Born in Limassol, Cyprus, Theo came to England with his parents when he was six years old. He has built his reputation on turning around failing businesses, and was well known as a 'Dragon and BBC's Dragon's Den for over 8 years.
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E   E: £2k-£5k   Working as the Internal Communications Manager for innocent drinks, Tim Dorsett has been at innocent for 7 years with one mission - to help people work better and go home happy.
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E   E: £2k-£5k   Former Director of Marketing at Best Western Hotels, Tim Wade is the driving force behind innovative and excellent customer experiences
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E   E: £2k-£5k   Tony Anderson was responsible for the unprecedented success of Easyjet as it permeated the European travel market, eventually dominating competition.
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D   D: £5k-£10k   Tony Morris is a conversion strategist, author of 5 books, working with organisations and leaders to ask better questions and get better results. His first book, Coffee’s for closers, was #1 best-selling book for telesales on Amazon and the 2nd edition, is being launched in March 2023 and being published by Wiley.
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Advice & FAQs about Customer Service Speakers

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Have an enquiry?

We work with over 12,000 speakers, so if someone has caught your eye, or you would like to hear our expert recommendations, send us a message online and we'll respond within the hour (during business hours). Alternatively, call us on

+44 (0) 20 7607 7070